Refund & Return Policy
Effective Date: 4/1/2026
Customer satisfaction is important to us.
Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
We will provide a replacement or refund when appropriate.
Processing times typically range from 5–10 business days depending on your payment provider.
Refund Window
Customers may request a refund within 30 days of receiving their order.
Refund Processing
Approved refunds are issued to the original payment method.
Non-Returnable Items
The following items are not eligible for return:
- Used products
- Items damaged by misuse
- Certain customized products
- Digital products