Warranty Policy

Effective Date: 4/1/2026

At NoiLek, we stand behind the quality and functionality of the products we offer.

This Limited Warranty Policy outlines the coverage provided for eligible purchases made through the NoiLek website.

Warranty Coverage

Most products sold by NoiLek include a 30-day limited warranty beginning on the date of delivery.

This warranty covers:

• Manufacturing defects
• Product malfunctions under normal use
• Components that fail due to production issues

If an eligible product experiences a qualifying defect within the warranty period, NoiLek may offer one of the following solutions:

• Replacement product
• Refund at our discretion

What the Warranty Does Not Cover

The warranty does not cover damage caused by:

• Improper use or misuse
• Accidents or physical damage
• Unauthorized modifications
• Exposure to water when the product is not water-resistant
• Normal wear and tear

Products used outside their intended purpose may not qualify for warranty coverage.

Warranty Claims

To submit a warranty claim, customers must contact support and provide:

• Order number
• Description of the issue
• Photos or video demonstrating the defect (if applicable)

This helps us evaluate the issue and determine the appropriate resolution.

Replacement Processing

If a replacement is approved, it will typically be shipped within 3–5 business days after the claim has been reviewed.

Delivery times may vary depending on customer location.

Product Safety & Compliance

At NoiLek, product safety and responsible sourcing are important priorities.

We work with trusted manufacturing partners to ensure products meet reasonable safety and quality expectations for consumer goods.

Product Evaluation

Before being offered in the NoiLek catalog, products undergo an internal review process that may include evaluation of:

• Product functionality
• Material safety information
• Manufacturing consistency
• Supplier reputation

This helps ensure that the items we offer provide reliable performance for everyday use.

Certifications and Standards

Certain products may carry internationally recognized compliance markings or certifications depending on their category.

Examples may include:

• CE certification
• FCC compliance
• RoHS standards
• Other regional safety standards

Certification availability may vary by product and manufacturer.

Customers who require specific certification documentation for a product are encouraged to contact us prior to purchase.

Safe Product Use

Customers should always follow recommended safety guidelines when using any consumer product.

This includes:

• Using products only for their intended purpose
• Keeping small components away from young children
• Following manufacturer instructions when provided

Certain miniature products may contain small parts that present choking hazards and are not intended for children under 3 years of age.

Electronics Safety

For electronic products such as compact cameras or small gadgets:

• Only use recommended power sources or chargers, never leave electronics charging unsupervised
• Do not attempt to modify internal components
• Avoid exposing electronics to extreme heat or moisture unless specified

Reporting Safety Concerns

If you believe a product purchased from NoiLek presents a safety concern, please contact our support team immediately so the matter can be investigated.

Customer safety feedback helps us maintain a responsible and reliable product catalog.